Troubleshooting Cash App system messages

The following messages can appear along the top of pages. They may be color coded:

• Green: Action was successful
• Yellow: Warning
• Red: Action required

Component	Error Message	Action
Application	The currently logged in user does not have access to this resource. User does not have the necessary permissions to access the work queue	User will be redirected to the worklist and not logged out
Application	There may be unsaved changes to the envelope. Are you sure you want to leave this page?	User navigated from one page to another
Correlation Review	The item you are trying to select is already staged to another item. Please Reset, Save or Submit the Staging Area to continue	User attempted to stage a payment or remittance when it already possessed a temporary correlation ID
Correlation Review	Your attempt was unsuccessful. Please select the Stage button again	User attempted to stage a payment and the service call failed
Correlation Review	Your attempt was unsuccessful. Please select the Remove All button again	User attempted to remove all items from the staging area and clear the temporary correlation, and the service call failed
Correlation Review	Your attempt was unsuccessful. Please select the Stage button again	User attempted to stage a payment or remittance, and the service call failed
Correlation Review	Your attempt was unsuccessful. Please delete multiple again User attempted to delete one or more remittances and could not because one or more were no longer available	This also occurs on single remittance deletes.
Correlation Review	Your attempt was unsuccessful. Please delete multiple again	User attempted to delete one or more payments and could not because they were no longer available. This also occurs on single payment deletes
Correlation Review	There is already a Payment in the Staging Area. Remove the current Payment from the Staging Area and try again	User attempted to stage a payment when one was already staged There is already a temporary correlation with that ID staged
Correlation Review	Your attempt was unsuccessful. Please select the Clone button again	User attempted to clone a remittance and could not because it was no longer available
Correlation Review	Successfully submitted	Successfully submitted a correlation from Staging Area
Correlation Review	The date you have selected is not valid because it is in the future. Please select a new date	The To value is ahead of the From value
Correlation Review	The date range you selected is not valid because the initial date is in the future of the following date. Please select a new Date Range.	Using the date filtering and typing in a date in the future
Correlation Review	Your attempt was unsuccessful. Please select the Restore button again	User attempted to restore a deleted payment or remittance and the service call failed
Correlation Review	Your attempt was unsuccessful. Please select the Submit button again	User attempted to submit a correlation and the service call failed
Correlation Review	Your attempt was unsuccessful. Please select the Save and Clear button again	User attempted to save and clear all items from the staging area and unlock those items, and the service call failed
Correlation Review	Your attempt was unsuccessful. Please select the Remove button again	User attempted to remove a payment from the staging area and the service call failed
Correlation Review	Your attempt was unsuccessful. Please select the Remove button again	User attempted to remove a remittance from the staging area and the service call failed
Date Review	Enter a valid date	The date entered is invalid
Match Assist, Match Review, Match Validate	Cannot apply template User attempted to apply a template and failed	Something happened during data extraction or database parsing
Match Assist, Match Review, Match Validate	Unable to save envelope	The server could not save the envelope the user was trying to route or add a note
Match Assist, Match Review, Match Validate	Please add note text before adding	User attempted to add a line item note with no characters in it
Match Assist, Match Review, Match Validate	Must provide a message	User attempted to add a line item note for an unknown reason and with no characters in it
Match Assist, Match Review, Match Validate	Must provide a message	User attempted to add an assist note that had no characters in it
Match Assist, Match Review, Match Validate	Your request could not be saved	User must verify then re-submit the envelope.
MICR Review	Parse Status Messages from the banking engine	These status messages are from the banking engine. When data parsing fails, they are turned into action item messages. If parsing succeeds, they become warnings
MICR Review	Unable to save envelope	The server could not save the envelope while trying to route it
Search	Batch Date: "To" and "From" must be valid dates	One or both of the Batch Dates are invalid
Search	Batch Date: "To" must be greater than or equal to "From"	The To date that was entered is earlier than the From date
Search	Search failed with an unknown exception	The application fault returned from the server cannot be parsed from the JSON (JavaScript Object Notation) properly
Search	Check Amount: "Max" must be greater than or equal to "Min"	The Max Amount entered is less than or equal to the Min Amount
Search	Search results return more than {0} items - please constrain your search	Cash App returns more than the configured amount of records
Search	Failed to load images for the Image Navigator	Cash App could not find any pages for the envelope
Search	A note is required to move an envelope; Envelope with ID = {0} cannot be found; Envelope with ID = {0} is not currently in queue {1}; Queue {0} is not a valid destination queue; Source and destination queues are the same	Server could not return queues, save unlocked information, or move information
Search	The message of the exception that occurs when the action is attempted	Cash App Connect could not add a note
Search	Envelope with ID = {0} cannot be found	An application fault is returned when Cash App Connect tries to display data details
Work queue	You must enter a note before saving	User tried to submit a note that was less than two characters long.
Work queue	Save failed	The server did not return a success message after a save was attempted.
Work queue	Failed to load context	The server did not return the data needed to display the queue properly
Work queue	The information could not be retrieved. Please return to the Worklist screen	User needs to select a work queue from the list on the Cash App Home page
Work queue	Failed to load images for the Image Navigator	Cash App could not find any pages for the envelope