Report malicious, phishing, and spoofing emails

Scammers and spammers sometimes impersonate Billtrust in order to trick email recipients. This practice is known as email spoofing. If you suspect that an email is malicious, please disregard and delete it. You may also wish to report the incident to your company's information security department.

You can ask that Billtrust investigate to determine whether the spoofed email originated from our system. To do so, open a case with Customer Support and send a copy of the suspected email. Do not forward the email. Because we need to analyze the email header, we must receive a downloaded copy of the original email.

Example email header

Return-Path: <example_from@dc.edu> X-SpamCatcher-Score: 1 [X] Received: from [136.167.40.119] (HELO dc.edu)     by fe3.dc.edu (CommuniGate Pro SMTP 4.1.8)     with ESMTP-TLS id 61258719 for example_to@mail.dc.edu; Mon, 23 Aug 2004 11:40:10 -0400 Message-ID: <4129F3CA.2020509@dc.edu> Date: Mon, 23 Aug 2005 11:40:36 -0400 From: Taylor Evans <example_from@dc.edu> User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.0.1) Gecko/20020823 Netscape/7.0 X-Accept-Language: en-us, en MIME-Version: 1.0 To: Jon Smith <example_to@mail.dc.edu> Subject: Business Development Meeting Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit