Resend email documents

Sometimes customers fail to receive your invoices, but Billtrust makes it easy to resend documents or send them to new recipients.

Instructions

  1. Go to the Invoicing workspace.

  2. Select the checkbox of each document you want to resend.

  3. Select Email Documents.

    The Document Resend drawer opens.

  4. Enter the recipient's email address.

  5. (Optional) Enter CC or BCC addresses.

  6. (Optional) Use the rich-text editor to customize your message.

  7. Select Send.

    The email is added to your send queue for processing.